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The HRD Online training system is ILM
product approved to provide the underpinning knowledge
for Level 2, 3, 4 and 5 VRQ & IMQ Qualifications.
ILM Level 3 Award & Certificate & Diploma in
First Line Management unit details:
|
Unit Details
|
Credit Value
|
Mandatory
|
GLH mid point
|
GLH range
|
| M3.01
Solving problems and making decisions |
2 |
A
C D |
11 |
10-12 |
| M3.02
Understanding change in the workplace |
2 |
C D |
11 |
10-12 |
| M3.03
Planning change in the workplace |
2 |
C D |
11 |
10-12 |
| M3.04
Achieving objectives through time management |
1 |
C D |
7 |
6-8 |
| M3.05
Writing for business |
1 |
D |
6 |
5-7 |
| M3.06
Managing creativity and innovation in the workplace |
1 |
D |
7 |
6-8 |
| M3.07
Obtaining information for effective management |
2 |
D |
10 |
9-11 |
| M3.08
Managing customer service |
1 |
D |
7 |
6-8 |
| M3.09
Giving briefings and making presentations in the workplace |
1 |
D |
6 |
5-7 |
| M3.10
Introduction to leadership |
2 |
|
6 |
5-7 |
| M3.11
Building the team |
1 |
|
5 |
4-6 |
| M3.12
Motivating to perform in the workplace |
2 |
|
10 |
9-11 |
| M3.13
Developing yourself and others |
2 |
|
11 |
10-12 |
| M3.14
Managing conflict in the workplace |
1 |
|
4 |
3-5 |
| M3.15
Managing stress in the workplace |
1 |
|
8 |
7-9 |
| M3.16
Managing the employment relationship |
2 |
|
7 |
6-8 |
| M3.17
Recruiting, selecting and inducting new staff in the workplace |
3 |
|
10 |
9-11 |
| M3.18
Coaching and training your work team |
2 |
|
7 |
6-8 |
| M3.19
Providing quality to customers |
2 |
|
6 |
5-7 |
| M3.20
Planning to work efficiently |
2 |
|
6 |
5-7 |
| M3.21
Organising and delegating |
1 |
|
6 |
6-8 |
| M3.22
Managing projects |
2 |
|
7 |
9-11 |
| M3.23
Managing health and safety at work |
3 |
|
10 |
12-14 |
| M3.24
Understanding organisations in their context |
2 |
|
13 |
6-9 |
| M3.25
Understanding culture and ethics in organisations |
2 |
|
7 |
5-7 |
| M3.26
Managing performance |
1 |
|
6 |
6-8 |
| M3.27
Working with costs and budgets |
1 |
|
7 |
5-7 |
| M3.28
Managing the efficient use of materials |
1 |
|
6 |
5-7 |
| M3.29
Managing the effective use of equipment |
1 |
|
6 |
5-7 |
M3.30
Understanding the communication process in the workplace
|
1 |
|
6 |
5-7 |
| M3.31
Influencing others at work |
1 |
|
6 |
5-7 |
| M3.32
Communicating one-to-one at work |
1 |
|
9 |
8-10 |
| M3.33
Effective meetings for managers |
2 |
|
4 |
3-5 |
| M3.34
Understanding workplace information systems |
1 |
|
6 |
5-7 |
M3.35
Marketing for managers
|
1 |
|
4 |
3-5 |
A = Award - and requires a unit selection giving a minimum of 34
GLH and 5 Credits
C = Certificate - and requires a unit selection giving a minimum
of 120 GLH and 20 Credits
D = Diploma - and requires a unit selection giving a minimum of
220 GLH and 37 Credits
NB: GLH means guided learning hours
For more information on this qualification please click
here
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